At Studycraft Rise, we're committed to your career development journey. But we understand that sometimes things don't go as planned. That's why we've crafted this refund policy—because your satisfaction matters to us.
Eligibility Criteria
Our refund eligibility hinges on a few factors:
- Courses not accessed within 14 days of purchase are refundable.
- Workshops canceled 48 hours before the start date qualify for refunds.
- Subscriptions can be refunded if canceled within the initial 7 days.
Refund Process
Getting your refund is as easy as pie:
- Submit a request via our Contact Us page.
- Our team reviews your request within 3-5 business days.
- Approved refunds are processed back to your original payment method.
Processing Times
While we strive for quick turnarounds, processing might take up to 10 business days—depending on your payment method. Credit card refunds could take a bit longer due to bank procedures.
Non-Refundable Items
Certain items are non-refundable: previously downloaded course materials and personalized career coaching services. These exceptions ensure fairness to all parties involved.
Partial Refunds
In some cases, partial refunds may apply. For example, if a course is partially completed, we'll evaluate the remaining content value.
Refund Methods
Refunds are typically credited to your original payment method. Alternatively, you can opt for a store credit—useful for future endeavors.
Cancellation Policies
Subscriptions auto-renew, but you can cancel hassle-free anytime through your account settings. If you cancel mid-cycle, services continue until the end of the billing period—no refunds for partial months.
Contact Us
Got questions? Reach out to us at info@burlffl163.com or call us at +390586513059.
Exceptions
Sometimes, exceptions apply. In the case of technical issues or circumstances beyond your control, we're open to discussions—our goal is to find a fair resolution.
International Refunds
For our international customers, refund processing adheres to the same timelines, though bank fees may apply—something to keep in mind.